Most popular
Continuity
Continuity Retainer
We monitor, maintain, and improve automations: bugfix, new rules, new integrations, cost/time optimization, monthly report.
Timeline: Monthly
Investment: €400 – €1,500/month
Use cases
- Add new data source (e.g., new CRM)
- Modify alert logic (thresholds, recipients)
- Fix sudden errors (API change, rate limit)
- Optimize slow or expensive flows
- Extend dashboard with new metrics
What's included & Boundaries
What's included
- Continuous monitoring (uptime, errors, performance)
- Priority bugfix within 24-48h
- New rules/integrations (monthly quota)
- API cost and execution time optimization
- Monthly report with metrics and suggestions
Boundaries
- Monthly hours quota (varies by plan)
- Scope on existing automations (no new product)
- Response time: 24-48h (not real-time support)
Plans
Care
€400/moper month
- 2-3h/month for fixes and tweaks
- Monitoring + monthly report
- Response within 48h
Recommended
Growth
€900/moper month
- 6-8h/month for new rules and integrations
- Proactive optimization roadmap
- Response within 36h
Ops+
€1,500/moper month
- 12-15h/month for complex changes
- Priority fixes and experiments
- Response within 24h
[05]
Process
Continuity Retainer — keep automations reliable
Monthly monitoring, fixes and improvements with a clear SLA.
WEEK 1•25%
Baseline & monitoring
We wire logs/alerts, define SLOs and escalation.
Week 1
You get dashboards and know who is on-call.
What we deliver
Uptime/error dashboards
Alert rules + escalation
SLOs + owners documented
WEEKLY•25%
Proactive checks
Health checks, incident triage, small fixes before they blow up.
Weekly rhythm
Incidents resolved or ticketed within SLA.
What we deliver
Automated health checks
Bug fixes within SLA
Weekly changelog
ONGOING•30%
Improvements & requests
New rules, fields and integrations within the monthly quota.
Ongoing
Requests prioritized and scheduled transparently.
What we deliver
Backlog grooming + ETA
New rules/integrations shipped
Cost/time optimization notes
MONTH-END•20%
Report & roadmap
Metrics, incidents and next bets; we adjust scope together.
End of month
You approve next month's focus.
What we deliver
Monthly report
Roadmap for next sprint
Updated runbooks
Methodology
SLOs, playbooks and change log. We measure errors and time saved, and keep owners in the loop.
Grafana/Metabase
Postman
Linear/Jira
Statuspage
Slack